Overall, I had an ok experience, and the finished fence look good. The main area for improvement is communication around scheduling. There were a few cancelled start days without notice, and I had to call to find out what was happening. Once the project actually began, the work didn't take long to finish. The project did end up finishing about three weeks later than originally planned, but aside from the delays, the quality of the work was good.
Response from the owner:Hi Allan, thank you for your review. We’re glad to hear you’re happy with the finished fence. We appreciate your feedback regarding communication and scheduling — the cancelled start days and delays are not the experience we aim to provide. Once the project began, we’re pleased it was completed efficiently and to a good standard. Thank you again for your patience, and if you need anything further, we’re here to help.